Founded in 2007, Quotient Travel is a specialist in luxury bespoke travel, orchestrating grand holidays that unveil what our extraordinary world has to offer. We believe purposeful journeys unleash new perspectives, inspiring contemporary travellers to better versions of themselves. At the heart of what we do is an unyielding commitment to thoughtful and precise service and travel arrangements.

We welcome individuals who are positive, self-motivated, meticulous and genuinely enjoy serving others. You tend to roll up your sleeves to tackle challenges and solve problems, whilst keeping an eye out for alternative solutions. Plus, you are unafraid to ask for advice or help and never stubborn enough to throw in the towel and start anew.

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Apply to join the Quotient team

AVAILABLE
ROLES

 

Gain skills

Travel Operations Executive / Manager

A hands-on, think-on-your-feet dynamo, you handle reservations and administrative matters related to travel planning, put together relevant destination information, and provide timely on-trip assistance for our clients – with utmost clarity. Every client travels with peace of mind, thanks to you.

Job Description:

  1. Liaise and collaborate with suppliers to make all travel arrangements and bookings for all components in clients’ itinerary – this includes but is not limited to accommodations, rail, car rental, private chauffeurs, flights, activities, restaurants, event venues, gifts and special requests, and may involve working across different time zones.
  2. Prepare itinerary and documents for clients in English (the ability to do so in Chinese will be bonus).
  3. Process supplier payments.
  4. Prepare and organise administrative documents for all bookings and payments.
  5. Be on 24/7 standby to assist with clients’ needs, respond to emergency calls and resolve issues in different and changing time zones.
Gain flexi work

Travel Advisor / Senior Travel Advisor

Preparing sales quotations, drawing up holiday plans and liaising with clients and vendors make up your daily routine here. Clients sometimes come to us with ambitious travel fantasies or the heavy burden of taking their families on enriching expeditions; thanks to your expert advice and meticulous planning, they experience ‘miracles’!

Job Description:

  1. Respond to client enquiries.
  2. Sell the finest, bespoke holidays to clients.
  3. Design travel itineraries, and provide travel advice and consultation to clients.
  4. Liaise with suppliers to organise holiday details for clients.
  5. Prepare quotations and detailed itineraries in English (the ability to do so in Chinese will be bonus).
  6. Administer payments and invoicing to clients.

ROLE
REQUIREMENTS

  1. Adept at planning and preparing travel itineraries, with good logistics planning and information organisation skills
  2. Agile mind and quick to learn new programmes and applications, and methods related to researching and booking travel arrangements
  3. Active listening skills
  4. Write and speak articulately; able to communicate with team members, clients and suppliers clearly to achieve objectives
  5. Good project management skills to manage workflow independently and juggle different clients’ needs at the same time
  6. Accurate and meticulous with financial calculations
  7. Share our belief in giving the best service to clients, giving them the highest attention possible
  8. Calm and quick-thinking when handling client emergency situations
  9. Keen interest in general knowledge, geography and global current affairs
  10. Independent worker, with the motivation to learn new skills and complete tasks without supervision
  11. Highly mission-oriented, with great determination to achieve organisational and project goals with excellence